We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Merchandise must be returned in new, unworn condition with all original tags attached within 14-days of purchase. Swimwear, underwear, and beauty cannot be returned or exchanged. Styles marked as Final Sale cannot be returned or exchanged.
Please note merchandise purchased from other retailers, including department stores or specialty stores must be returned to the store from which it was originally purchased, and is subject to the return policy of the originating retailer.
Returns & Exchanges will only be accepted with a completed return form. Log into your account, click on "View Order" and on the following page click on the Print: Return or Exchange Form link. Follow the easy steps, print the form and include it in your return box. All returns must have the Invoice in order to process the return.
Returning an Online Purchase
We want you to love what you ordered, but if something isn't right, let us know.
Follow these simple steps to return your purchase.
Step 2: Original Packaging
Pack and seal your box securely, in the original package if possible.
Step 3: Shipping Box
5500 S. Boyle Ave.
Vernon, CA 90058
Once your package has been received, your refund will be processed within seven business days. If there is a refund due, a credit will be issued in the original form of payment. If you have any questions please contact our customer service team at 866.290.1385 or at firstname.lastname@example.org.
Once your package has been received, your refund or exchange will be processed within 7 business days. If there is a refund due, a credit will be issued in the original form of payment.
The credit may not show up until your credit card's next monthly billing cycle. You will be notified via e-mail when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us.