SPLENDID RETAIL POSITIONS

Last updated: September 21, 2016

Splendid offers Retail Career Opportunities in each of our store locations. We seek driven, friendly, fun and motivating applicants for the following roles:

  • Store Manager
  • Assistant Store Manager
  • Full Time Keyholder
  • Part Time Keyholder
  • Sales Associate

 

STORE MANAGER (FULL-TIME)

Position Summary:
The incumbent manages all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. Supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures.

Key Responsibilities:

  • Leads the store team and serves as the expert on company culture, store operations, policies & procedures, management and exceptional sales and service skills. Assists with training and motivating associates to achieve maximum sales productivity and ensures that sales plans are achieved.
  • Responsible for recruiting staff to meet the availability needs of the business and retains talent that will contribute to the growth of the retail business/division.
  • Manages controllable expenses to company guidelines and ensures overall profitability targets are met or exceeded.
  • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.
  • Manages payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
  • Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
  • Communicates with the District Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skills development.

Required Skills:

  • Effective verbal and written communication skills.
  • Strong organizational skills; ability to multitask and prioritize
  • Strong problem solving and decision making skills.
  • Ability to accurately and efficiently operate cash register while following cash handling procedures.
  • High level of initiative/self-starter.
  • Strong leadership ability.
  • Strong time management skills.

Education/Experience:

  • 2-4 years of related professional sales management experience in specialty or luxury retail.

Special Physical and/or Mental Requirements:

  • Repetitive hand motion while operating cash register or computer.
  • Regularly interacts with the public in an often crowded and noisy interactive store environment.
  • Standing required for entire work shift.
  • Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
  • Must work weekend and night shifts.
  • Climb ladders as needed.
  • Bend, lift, open, and move product up to 50 pounds as needed.
  • Occasional travel, often with little advance notice may be required. (including air and overnight travel)

Diversity Vision Statement:
We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled.

We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.

APPLY NOW

 

 

ASSISTANT STORE MANAGER (FULL-TIME)

Position Summary:
The incumbent assists the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager, supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures.

Key Responsibilities:

  • Assists the Store Manager with leading the store team and serves as the expert on company culture, store operations, policies & procedures, management and exceptional sales and service skills. Assists with training and motivating associates to achieve maximum sales productivity and ensures that sales plans are achieved.
  • Responsible for assisting with recruiting staff to meet the availability needs of the business and retains talent that will contribute to the growth of the retail business/division.
  • Manages controllable expenses to company guidelines and ensures overall profitability targets are met or exceeded.
  • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.
  • Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
  • Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
  • Communicates with Store Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skills development.

Required Skills

  • Effective verbal and written communication skills.
  • Strong organizational skills; ability to multitask and prioritize.
  • Strong problem solving and decision making skills.
  • Ability to accurately and efficiently operate cash register while following cash handling procedures.
  • High level of initiative/self-starter.
  • Strong leadership ability.
  • Strong time management skills.

Education/Experience:

  • 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience.

Special Physical and/or Mental Requirements:

  • Repetitive hand motion while operating cash register or computer.
  • Regularly interacts with the public in an often crowded and noisy interactive store environment.
  • Standing required for entire work shift.
  • Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
  • Must work weekend and night shifts.
  • Climb ladders as needed.
  • Bend, lift, open, and move product up to 50 pounds as needed.
  • Occasional travel, often with little advance notice may be required. (including air and overnight travel)

Diversity Vision Statement: 
We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled.

We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.

APPLY NOW

 

 

KEYHOLDER (PART-TIME OR FULL-TIME)

Position Summary:
The incumbent assists the Store Manager with all aspects of the day-to-day operations of the store, including sales, customer service, recruiting, training, profits, and maintaining store standards. In the absence of the Store Manager or Assistant Manager, supervises and manages all store personnel, including implementing and enforcing company policies, procedures, corporate directives, establish control-related standards and procedures.

Key Responsibilities:

  • Assists the Store Manager and Assistant Manager with leading the store team and serves as the expert on company culture, store operations, policies & procedures, management and exceptional sales and service skills. Assists with training and motivating associates to achieve maximum sales productivity and ensures that sales plans are achieved.
  • Responsible for assisting with recruiting staff to meet the availability needs of the business and retains talent that will contribute to the growth of the retail business/division.
  • Manages controllable expenses to company guidelines and ensures overall profitability targets are met or exceeded.
  • Ensures Loss Prevention policies and procedures are followed. Assist with financial/sales audits and inventories to protect the store from internal and external shortage.
  • Assists with managing payroll and store scheduling within established guidelines to ensure proper coverage based on business needs.
  • Supports and executes directives from Visual Merchandising, Operations and Marketing to ensure that information is properly communicated to the store team and that all deliverables are completed within specified deadlines.
  • Communicates with Store Manager and/or Assistant Manager regarding all employee relations, day to day operations and any compliance related matters and to set goals for personal skills development.

Required Skills

  • Effective verbal and written communication skills.
  • Strong organizational skills; ability to multitask and prioritize.
  • Strong problem solving and decision making skills.
  • Ability to accurately and efficiently operate cash register while following cash handling procedures.
  • High level of initiative/self-starter.
  • Strong leadership ability.
  • Strong time management skills.

Education/Experience:

  • 2+ years of related professional sales experience in specialty or luxury retail and/or customer service experience.

Special Physical and/or Mental Requirements:

  • Repetitive hand motion while operating cash register or computer.
  • Regularly interacts with the public in an often crowded and noisy interactive store environment.
  • Standing required for entire work shift.
  • Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
  • Must work weekend and night shifts.
  • Climb ladders as needed.
  • Bend, lift, open, and move product up to 50 pounds as needed.
  • Occasional travel, often with little advance notice may be required. (including air and overnight travel)

Diversity Vision Statement: 
We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled.

We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.

APPLY NOW

 

 

SALES ASSOCIATE (PART-TIME OR FULL-TIME)

Position Summary:
The incumbent will provide an exceptional level of customer experience, maintain good visual displays, a neat, clean, and well-presented store.

Key Responsibilities:

  • Responsible for ensuring an exemplary customer experience which includes, but not limited to greeting, fitting, and assisting with meeting the customers’ needs and ensuring they experience the full breadth of our product lines.
  • Achieves individual sales goals and contributes to the overall store success.
  • Ensures Loss Prevention awareness to protect the store from internal and external shortage.
  • Assists the store Management team with non-selling operational tasks including:
    • Replenishing stock levels on the sales floor.
    • Organizing and maintaining organization of the store stockroom
    • Assisting with ensuring proper sales promotional setup of the store and maintenance of the sales floor and stockroom to create a neat, clean and well-presented store.
  • Adaptable and available to support scheduling needs of the business.
  • Ensures Loss Prevention awareness to protect the store from internal and external shortage.
  • Adheres to company policies and procedures, standards and practices, regulatory compliance, and company directives including dress code and attendance.
  • Support directives from visuals, operations and marketing groups to ensure that all directives are properly executed.
  • Work with Store Manager to set goals for personal skills development.

Required Skills

  • Effective verbal and written communication skills.
  • High level of initiative/self-starter
  • Ability to accurately and efficiently operate cash register while following
  • Cash handling procedures

Education/Experience:

  • 1+ years of related professional sales experience in specialty or luxury retail and/or customer service experience.

Special Physical and/or Mental Requirements:

  • Repetitive hand motion while operating cash register or computer.
  • Regularly interacts with the public in an often crowded and noisy interactive store environment.
  • Standing required for entire work shift.
  • Operate office equipment (i.e., computers, phone, fax, scanner and copier.)
  • Must work weekend and night shifts.
  • Climb ladders as needed.
  • Bend, lift, open, and move product up to 50 pounds as needed.
  • Occasional travel, often with little advance notice may be required. (including air and overnight travel)

Diversity Vision Statement: 
We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. We are an equal employment opportunity of minorities, females, protected veterans and the disabled.

We are committed to providing equal opportunities in employment, and treating our associates and applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.

APPLY NOW